Frequently Asked Questions

Find quick answers to the most common questions about our services, pricing, and process.

Our website packages start from UGX 500,000 for a basic 5-page site and go up to UGX 2,500,000+ for e-commerce with mobile money integration. All pricing is transparent and in Ugandan Shillings — no hidden fees or currency surprises.
A standard website typically takes 7–14 business days from project kick-off to launch. More complex projects like e-commerce platforms or custom apps take 4–12 weeks. We always provide a clear timeline upfront.
Yes! We are certified integrators for both MTN Mobile Money and Airtel Money APIs. We can add mobile payment capability to any new or existing website or application. This is one of our most popular add-ons for Ugandan businesses.
Absolutely. All our websites are specifically optimised for Uganda's mobile networks, including 2G and 3G connections. We compress images, minify code, and use best practices to ensure fast loading even on limited bandwidth.
Yes — all packages include at least 1 month of free post-launch support. Our Growth package includes 3 months, and Enterprise includes 12 months. Extended support plans are available at very affordable UGX-denominated monthly rates.
Definitely! We build websites on user-friendly platforms like WordPress so you can easily update text, images, products, and blog posts yourself — even from your smartphone. We also provide free training to ensure you feel confident managing your site.
Yes, we work with businesses across all 45 Ugandan districts! We have offices in Kampala, Jinja, Gulu, Mbarara, Mbale, Arua, Fort Portal, and Kabale. We also work remotely via phone and WhatsApp for clients in other areas.
We accept MTN Mobile Money, Airtel Money, bank transfers to our Stanbic and ABSA accounts, and cash at our offices. We do not currently accept credit cards but this is coming soon.
Yes! If you already have a website that is slow, outdated, or not mobile-friendly, we can migrate it to a new platform or completely rebuild it. We handle the technical migration — you won't experience any downtime.
Yes, we build lightweight mobile apps for both Android and iOS. Our apps are designed specifically for the Ugandan market — low data usage, offline capability, and seamless mobile money integration.

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